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Internet telephony cuts "20-40%" off comms costs
18/09/06
Small and medium-sized enterprises can slash between 20-40 per cent
off their communications operations overheads by switching to
internet-based telephony, according to UK internet telephony provider
Inclarity.
Inclarity CEO Ahal Besorai believes that the opportunity for Voice
over Internet Protocol vendors is huge, especially for “IP Centrex”.
IP Centrex – a hosted internet-based telephony centre – allows
companies with limited ICT resources to gain all the functional and
cost benefits of switching to IP telephony while the management is
handled by an expert. Cost savings come from operating one single
converged network rather than two separate voice and data networks and
also from using calls over the internet, which avoids network
operators’ call charges.
“An IP private branch exchange requires skills to manage, something a
lot of SMEs simply cannot afford, hence they’re increasingly looking
at IP Centrex as a way to benefit from lower operational costs without
the management headache,” said Besorai. “During my time at Fall VON
this week the feedback I’ve got is that people want IP telephony, but
the traditional barrier has been complexity. This is no longer an
issue.”
Inclarity announced this week that the number of small-medium sized
enterprises switching from traditional telephony to internet-based
call services has rocketed by 750 per cent in just 12 months. The
rapid rise is due to raised awareness of internet protocol (IP)
telephony amongst SMEs, increased demand for flexibility and improved
ease of use. Researchers at Ovum estimate that the number of IP
Centrex extensions in Western Europe will exceed two million by the
end of 2009.
Nick Gibson, editor
© Copyright Screen-Studio.com
2006
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