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TELECOMS INDUSTRY REPORTS


VoIP quality report 2008

02/06/08

VoIP providers have been urged to deliver better quality of service levels if they want to build on recent increases in subscriber traffic.

Research by Keynote suggests that the VoIP industry recorded a 75% rise in the number of subscribers last year.

Keynote's competitive research group believes that improved reliability and audio clarity will be needed to challenge traditional telephony methods.

’The service level performance of traditional wireline voice service continues to outperform the VoIP competition. Cable companies using managed networks are rapidly closing the gap and will continue to make this an exciting market to watch’, the company says.

The Keynote findings support a recent survey by Newport Networks which suggests that QoS is the biggest obstacle to VoIP take up among businesses and consumers.

Almost half of analysts at the SoftNet networking software event cited VoIP quality as a threat, followed by identity theft on 28%.


Nick Gibson, editor



 
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